Calls

EveryChan handles phone calls in the same inbox as chat. Inbound calls ring in the app, agents answer from the browser, and calls can be translated live.

Phone numbers

Add your numbers under Settings → Calls. For each number you can:

• Route to a team — send callers to the right group.
• Set hold music — pick a built-in preset or upload your own track for what callers hear while they wait.

Numbers you don't configure use your default team and the Calm preset.

Answering

When a call comes in, it rings in the app and appears at the top of the inbox. Answer from the browser — no separate softphone needed — with mute and device controls in the call bar.

Translated calls

Turn on translation for a call and each party hears the other in their own language, with a live transcript showing both sides. Language is detected automatically, so you don't have to set it up front.